7 lucky Privacy Policy

When you register and use the 7 lucky platform, we collect certain personal information that is necessary to operate your account and provide our services to players in the Philippines. This includes your full name, date of birth, email address, mobile number, and a valid government-issued ID for identity verification purposes. We also collect your billing and payment details, such as your preferred payment method and transaction history, to process deposits and withdrawals in Philippine pesos. During your use of the platform, we automatically gather technical data including your IP address, device type, browser version, and session activity logs. This technical data helps us maintain platform security, detect suspicious activity, and improve the overall experience for all registered players.

We do not collect any personal data beyond what is reasonably necessary for the purposes described in this Privacy Policy. All data collection on the 7 lucky platform is conducted in accordance with applicable Philippine data privacy laws, including the Data Privacy Act of 2012 (Republic Act No. 10173). If you have questions about what specific data we hold about you, you may contact our support team at any time and we will respond promptly with the relevant information.

The personal data we collect is used exclusively to deliver, maintain, and improve the services available on the 7 lucky platform for players across the Philippines. Your registration details are used to create and manage your account, verify your identity, and ensure that only eligible players aged 21 and above can access the platform. Payment information is processed solely to facilitate deposits, withdrawals, and transaction records in Philippine pesos, and is never stored in a way that exposes sensitive financial credentials. We also use your contact details to send you important account notifications, security alerts, and responses to your support enquiries — we do not send unsolicited marketing messages without your explicit consent.

Technical and usage data is analysed in aggregate to understand how players interact with the platform, identify areas for improvement, and ensure the stability and security of our systems. This analysis is conducted internally and does not involve sharing identifiable personal data with third parties for marketing or advertising purposes. Where we are required by law or by a regulatory authority to disclose certain data — for example, as part of an anti-money laundering investigation — we will comply with those legal obligations while taking all reasonable steps to protect your privacy.

We retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Once your data is no longer needed, it is securely deleted or anonymised in accordance with our internal data retention procedures. You may request the deletion of your personal data at any time by contacting our support team, subject to any legal retention obligations that may apply.

7 lucky does not sell, rent, or trade your personal data to any third party for commercial purposes. We may share limited personal information with trusted service providers who assist us in operating the platform — such as payment processors, identity verification services, and cloud infrastructure providers — but only to the extent necessary for them to perform their specific functions. All third-party service providers we work with are contractually required to handle your data securely and in compliance with applicable privacy laws, and they are prohibited from using your data for any purpose other than the service they provide to us.

In certain circumstances, we may be legally required to disclose personal data to government authorities, law enforcement agencies, or regulatory bodies in the Philippines. Such disclosures will only be made where we are satisfied that there is a valid legal basis for the request, and we will notify you where permitted by law. We do not share your data with any advertising networks, social media platforms, or data brokers, and we do not use your personal information to build profiles for targeted advertising outside of the 7 lucky platform.

Protecting your personal and financial data is a core responsibility we take seriously at 7 lucky. We implement industry-standard security measures including SSL/TLS encryption for all data transmitted between your device and our servers, ensuring that your login credentials, payment details, and personal information are protected in transit. Our platform infrastructure is hosted in secure data centres with access controls, firewalls, and regular security audits to guard against unauthorised access, data breaches, and cyberattacks. Sensitive data such as payment card details is handled through certified payment processors and is never stored directly on our servers.

While we take every reasonable precaution to protect your data, no online system can guarantee absolute security, and you also play an important role in keeping your account safe. You should use a strong, unique password for your 7 lucky account, never share your login credentials with anyone, and log out of your account when using a shared or public device. If you suspect that your account has been accessed without your authorisation, please contact our support team immediately so we can take prompt action to secure your account and investigate the incident.

As a registered player on the 7 lucky platform and a data subject under the Philippine Data Privacy Act of 2012, you have a number of rights in relation to your personal data. You have the right to access the personal information we hold about you, to request corrections if any of that information is inaccurate or incomplete, and to request the deletion of your data where it is no longer necessary for the purposes for which it was collected. You also have the right to object to certain types of data processing, and to withdraw any consent you have previously given, without affecting the lawfulness of processing carried out before the withdrawal.

To exercise any of these rights, please contact our support team with your account details and a clear description of your request. We will respond to all data subject requests within a reasonable timeframe and in accordance with our obligations under applicable law. If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. We are committed to handling all privacy-related requests fairly, transparently, and without undue delay.

The 7 lucky platform uses cookies and similar tracking technologies to ensure the platform functions correctly and to improve your experience as a player. Essential cookies are required for core platform functionality such as maintaining your login session, remembering your preferences, and processing transactions securely. Without these essential cookies, certain features of the platform may not work as intended. We do not use third-party advertising cookies or tracking pixels that share your browsing behaviour with external advertising networks.

We may also use analytics cookies to collect anonymised, aggregated data about how players navigate and use the platform. This information helps us identify technical issues, understand which features are most useful, and make informed decisions about platform improvements. You can manage your cookie preferences through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the platform. For more information about the specific cookies we use, please contact our support team.